Wednesday, August 22, 2007

311 or 911

So where do you think this bumper sticker is from?

Sam brought this topic up a couple months ago. I had kind of forgotten it until a colleague brought back this bumper sticker and other material from a conference. In an extremely informal poll of people I know, it does seem there is some confusion about when to use City of Pittsburgh's new 311 system. When you are supposed to call 911, 311 or just bug your city councilperson for assistance? (or say you want your iPhone bill itemized... then you need to call 611 according to the New York Times) I am sure some people still try to call the defunct Mayor Service Center.

The sticker above and some additional material below is actually from New York City on their 311 system. It really caught my eye because the NYC promotional material is all black and gold. So I hope I don't confuse anyone: the images below are brochures relating to the NEW YORK CITY 311 program, not ours. Might be worth thinking about producing some similar material here, or if such material exists some more extensive distribution is needed since I don't think I have seen anything similar.


2 Comments:

Blogger Bram Reichbaum said...

I don't get it. There's not a single picture or mention of Mayor Bloomberg on those materials. No wonder you're having trouble figuring out what city it's from.

Wednesday, August 22, 2007 11:55:00 AM  
Anonymous Anonymous said...

611 actually works for any AT&T (formerly Cingular) Wireless customer--the iPhone is on AT&T's network.

Thursday, August 23, 2007 9:03:00 AM  

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